AUCTIONS FAQ
Below you will find frequently asked questions and answers about our auctions
VINOSAS
AUCTIONS FAQ
Bid on selected fine wine rarities with us easily and conveniently. Here you'll find all the important information about the auction process before, during, and after.
Would you like to auction your own wines with us? Send us an inquiry, and we'll be happy to get in touch with you!
Basics about auctions
With VINOSAS auctions, you have the opportunity to purchase selected wines at the best price. Unlike regular auctions, however, you always have the option to immediately purchase the wine from an ongoing auction at the regular selling price. This gives you the opportunity to purchase wines at a lower price than our regular selling price – without any additional fees!
Fees, premiums & co.
Since we are not a traditional auction house, but simply offer our wines under an alternative pricing model, we do not charge any additional fees or premiums. If you successfully win a wine, you only pay the purchase price plus shipping costs.
Requirements for submitting a bid
The only difference from a regular purchase in our online shop is that you must have a customer account with us and be logged in to place a bid. You can easily create a customer account here , free of charge.
In your customer account you will then have an overview of all your bids, won auctions, etc.
Place simple bids
To place a bid on an auction item, you must be logged into your customer account. Simply enter your desired bid and then click "BID."
Your bid must be at least EUR 5 higher than the current leading bid.
Please note that you may be outbid immediately by bids from other users who have placed a bid via the bidding agent if their maximum bid is higher than your current bid.
Bidding with bidding agent
With our bidding agent, you only bid enough to be the highest bidder until another bidder places a bid higher than your maximum bid.
To do so, click on "BID WITH BIDDING AGENT" and enter your maximum bid in the window that opens.
Unlike normal bids, the bidding agent now automatically only offers you the minimum price necessary to be the highest bidder until another bidder has bid more than your maximum bid.
Can I withdraw my bid?
No. All bids are legally binding and, if successful, oblige the buyer to purchase.
Buy now
With Buy It Now you have the option to purchase the item at any time, even during an ongoing auction, at the Buy It Now price (equivalent to our regular selling price).
In this case, the item will be placed in your shopping cart and you can purchase the item like a regular online store item.
Please note that once an item has been added to your shopping cart via Buy Now, the purchase is binding and you must complete the order. Canceling your purchase is not possible.
After winning the auction
If you have successfully purchased an item, you will receive an email from us notifying you that you have successfully purchased the item.
Please log in to your customer account on our website. You'll find all your won auctions under "Auctions."
Pay for won auction
After you have placed the items you have won in your shopping cart in your customer account, you can pay for the items like regular items purchased from our online shop.
Shipping costs will be calculated automatically according to our shipping conditions .
All of our regularly accepted payment options are available to you.
Delivery of the auctioned wines
The wines will be delivered immediately after receipt of payment. We usually ship our wines via UPS, and you will receive a notification with a tracking number via email once your wines have left our premises.
AUCTION HIGHLIGHTS
Selected highlights from the current auction - bid now or, if you don't want to wait, buy directly at the Buy It Now price!